The PRC-Saltillo Funding Department is experienced at navigating the rules, requirements and potential pitfalls involved in working with so many different providers.
We understand the process and will work with you to ensure success.
We are guided by our dedication to our mission: Because everyone deserves a voice.
Download our Funding Quick Reference Guide.
Necessary team members:
Other possible team members:
Find out what type(s) of health insurance coverage the client has, so you can determine if their insurance provides coverage for a speech generating device (SGD). This can be anything from state Medicaid to Medicare, commercial insurance to Tricare (military coverage) – or a combination of these. If an SGD is not a covered benefit, alternate funding sources will need to be explored.
When talking with the insurance provider, be sure to have:
Most importantly find out if:
The insurance policy covers durable medical equipment (DME) or, more specifically, speech-generating devices (SGD).
Ask if the policy covers the following codes:
Also be sure to find out:
A full and complete AAC evaluation is the key to ensuring that a communication device will be funded. The evaluation MUST be completed by an ASHA-certified speech-language pathologist.
Regional Medical Review Policy (RMRP) Guidelines* require that the following information be documented in the AAC evaluation report:
Please be sure the report is signed!
*Please note: Medicare and most funding sources follow these guidelines, as well.
The easiest and fastest way to complete a funding application is at https://portal.aacfunding.com/login
Do not email application documents unless your email server is encrypted!
Once we receive your application, our funding team gets to work. They will:
Be patient, but persistent. Login to https://portal.aacfunding.com/login to check on the status of your application. If you have specific questions on missing information, contact our Funding Department.
Make sure all paperwork is filled out completely.
Common issues that hold up an application include:
Once your AAC device has arrived, notify your team of the good news.
After opening the box, review the contents. Double-check that everything you’ve ordered is enclosed.
Attach any accessories to the device, and then turn it on. If it needs to be charged, plug it in.
Set the device to the recommended vocabulary, choose a voice and then set and adjust the access method (if needed) so the client can make selections on the device accurately and efficiently.
If at any point you need assistance, contact your PRC-Saltillo Consultant. He or she will provide training on device setup, operation and implementation.